Invoices must be authorized prior to a payment or credit note being applied This error occurs when an invoice has a payment or credit note already allocated in Xero. This document cannot be edited as it has a payment or credit note allocated to it Please Note: These will not sync back to Invoice2go, so it could potentially create deviations between the invoices Void the invoice in Xero by clicking the Invoice Options button and choosing 'Void.' Then try to manually copy from Invoice2go to Xero again When an invoice is voided, it can be copied again. Invoice2go only copies unauthorized invoices to Xero This error occurs when an invoice is already authorized in Xero. Invoice not of valid status for modification If you see a different error message than what is listed below, please contact assistance. If you've followed the steps outlined above and you're still experiencing an error message when attempting to copy your invoices to Xero, please reference the chart below, which outlines some of the errors you may be experiencing along with how you can fix it. You can reconnect your Xero account at any time by completing the steps outlined in this article. Please note: You will receive an email from Invoice2go when your account has been disconnected. You can manually unlink your Invoice2go account from Xero by navigating to Settings > Connected Apps in Xero and choosing Disconnect App. You can manually unlink your Xero account from Invoice2go by navigating to Account & settings > Xero and choosing Unlink Xero from the top right-hand corner. Once your accounts have been successfully linked, you should be able to navigate to Settings > Connected Apps in Xero and see Invoice2go listed. If these do not match, you may experience an error. In order for the Xero integration to work properly, you must have completed the initial setup and ensured your Invoice2go and Xero taxes and currencies match. Why am I receiving an error message when trying to copy my documents to Xero?
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